Value Conflict Management Model

How do you ensure that conflicts between the buyer and supplier do not dominate, damaging the relationship and performance of both companies?

Through better relationships to better performance

Chain cooperation is becoming increasingly important for companies to remain relevant to customers and competitive towards competitors. Here the relationship between buyer and supplier plays a major role, in which trust and commitment are indispensable. However, external partners often have different ideas, interests and especially different business goals, which causes conflicts to be inseparable from the buyer-supplier relationship. These conflicts can have very damaging effects on both the relationship quality and the performance of both parties by removing trust and commitment. In order to grow together, these factors are essential, so managing conflict is also essential.

To answer this question, Supply Value has designed the Value Conflict Management Model. This model brings together characteristic situations, success factors and best practices that enable buyers to take their relationship with the supplier to a higher level, without compromising their own performance.

Value Conflict Management Model

You can download the documentation of the model for free below. It contains how to use the model, including a step-by-step plan to get started right away.